ALTOVA PRODUCT CONSULTING AGREEMENTAltova Product Consulting Agreement • September 6th, 2020 • Wien
Customer may limit the number of service hours to be performed for Customer and Altova shall not charge for hours above the specified limit without express written authorization from Customer. While Altova strives to complete all projects within the service hour limitation set by Customer, Altova makes no guarantees or assurances that a solution for the project is possible or will be completed within said hourly limitation. If Altova determines that it is unable to implement a solution, Altova will contact customer as soon as possible and only charge for the time needed to reach that conclusion.
