ContractAttachment B Service Level Agreement • April 29th, 2021
Contract Type FiledApril 29th, 2021This Attachment B Service Level Agreement (“Agreement”) is made between DYOPATH, LLC (“DYOPATH”), a Delaware limited liability company with its principal place of business at 13430 Northwest Freeway, Suite 1000, Houston, TX 77040 and the Client pursuant to the terms of the Managed Services Agreement.
Attachment B - Service Level Agreement (SLA)Attachment B - Service Level Agreement • June 4th, 2019
Contract Type FiledJune 4th, 2019The successful Proposer will be required to execute a Service Level Agreement is to ensure that the proper commitments are in place to provide consistent service, preventative maintenance, maintenance and repair and support for Rice University’s Data Centers and UPS Rooms, and all pertinent equipment, by the selected Proposer.