Cloud Infrastructure Service Level AgreementCloud Infrastructure Service Level Agreement • September 11th, 2021
Contract Type FiledSeptember 11th, 2021In the event that the underlying cloud infrastructure fails and we are not able to power up your servers with in 20 minutes of the reported outage we will credit your account 5% of your monthly bill and another 5% for every addition hour the server remains powered off.
Cloud Infrastructure Service Level AgreementCloud Infrastructure Service Level Agreement • August 10th, 2020
Contract Type FiledAugust 10th, 2020up your servers with in 20 minutes of the reported outage we will credit your account 5% of your monthly bill and another 5% for every addition hour the server remains powered off.