Contact Center Service Level Agreement Sample Contracts

Virtual Contact Center Service Level Agreement
Contact Center Service Level Agreement • January 11th, 2018

This Service Level Agreement describes the service levels (individually, an “SLA” or collectively, the “SLA”) applicable to Verizon’s provision of Virtual Contact Center pursuant to the Agreement executed by Verizon and Customer.

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Virtual Contact Center Service Level Agreement
Contact Center Service Level Agreement • October 12th, 2020

This Service Level Agreement describes the service levels (individually, an “SLA” or collectively, the “SLA”) applicable to Verizon’s provision of Virtual Contact Center pursuant to the Agreement executed by Verizon and Customer.

Virtual Contact Center Service Level Agreement
Contact Center Service Level Agreement • October 13th, 2020

This Service Level Agreement describes the service levels (individually, an “SLA” or collectively, the “SLA”) applicable to Verizon’s provision of Virtual Contact Center pursuant to the Agreement executed by Verizon and Customer.

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