STEADY STATE CONTRACTContract for the Provision of Supporting People Services • May 5th, 2020 • England
Contents Page Section I – Articles of Contract 4 1 Section II – Contract Terms and Conditions 6 2 Service Standard 13 3 Term 14 4 Payments and Service User Change of Circumstances 18 5 Authorised Officer 20 6 Quality and Review 20 7 Contract Monitoring and Review 22 8 Dispute Resolution Procedure 24 9 Variation of the Contract 25 10 Confidentiality 26 11 Assignment and Sub-Contracting 27 12 Agency 28 13 Insurance and Indemnity 29 14 Contract Manager 30 15 Complaints and Abuse Procedures 30 16 Equal Opportunities 31 17 Staff 32 18 Business Continuity 34 19 Records and Information 34 20 Force Majeure 35 21 Notices 36 22 Retention of Records 36 23 TUPE 37 24 Re-Tendering and Handover 38 25 Human Rights Act 1998 39 26 Freedom of Information Act 2000 39 27 Agreements with Service Users 41 28 Contracts(Rights of Third Parties) Act 1999 41 29 Data Protection Act 1998 41 30 Health & Safety 43 31 Defaults and Suspensions 45 32 Termination 47 33 Waiver 51 34 Conflict of Interest 51 35 Novati
