Customer Support Service Level Agreement (Sla) Sample Contracts

Bonterra Customer Support SLA
Customer Support Service Level Agreement (Sla) • June 4th, 2024

provided by Bonterra for its software customers. This SLA covers three customer support packages: "Standard Support", “Gold Support”, and "Platinum Support." By purchasing a support package, you agree to the terms and conditions outlined in this SLA.

Sample 1
AutoNDA by SimpleDocs
Bonterra Customer Support SLA
Customer Support Service Level Agreement (Sla) • July 2nd, 2024

provided by Bonterra for its software customers. This SLA covers three customer support packages: "Standard Support", “Enhanced Support”, and "Premier Support." By purchasing a support

Sample 1
Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!