EMS Standard AgreementEms Standard Agreement • July 24th, 2014
The list of EMS operators published on the EMS Cooperative website (www.ems.post) have adopted this Agreement and its Procedures as the basis for the exchange of EMS items between EMS operators in accordance with the Letter Post Regulations – Section L – Article 14 – item 1.2. This Agreement for the exchange of EMS items, accepted by all EMS Cooperative members and those non-members which are signatories to it, shall normally form the legal basis for the exchange of EMS items between the signatories, without any further requirement (except as provided in article 3 below).
EMS Standard AgreementEms Standard Agreement • March 8th, 2021
Content Article 1 Purpose of the Agreement 4 Article 2 Definitions 4 Article 3 Bilateral agreements 4 Article 4 Revision of the Agreement 5 Article 5 Eligibility 5 Article 6 EMS operators’ responsibilities 5 Article 7 EMS Operational Guide 5 Article 8 Service standards 6 Article 9 Accountability for loss or damage 6 Article 10 Prohibitions 6 Article 11 Limits of weight and size 7 Article 12 Treatment of items wrongly accepted items 7 Article 13 Items arriving out of course and to be redirected 7 Article 14 Undeliverable items 7 Article 15 Inquiries 8 Article 16 Reporting requirements 8 Article 17 Quality control and improvement 8 Article 18 Delivery payment systems and rates 8 Article 19 Accounting and settlement 9 Article 20 Charges and fees to be collected from the addressee 9 Article 21 Protection of EMS items 9 Article 22 Data protection 9 Article 23 Delivery irregularities 10 Article 24 Subcontracting 10 Article 25 Emergencies 10 Article 26 Suspension of Agreement 10 Article 27
