END USER SUPPORT AGREEMENT (“EUSA”)End User Support Agreement • May 4th, 2022
THIS EUSA SUPPLEMENTS THE PALO ALTO NETWORKS END USER AGREEMENT BETWEEN YOU (REFERRED TO HEREIN AS “CUSTOMER”, “END USER”, “YOU” or “YOUR”) AND (A) PALO ALTO NETWORKS, INC. AND ITS AFFILIATES, 3000 TANNERY WAY, SANTA CLARA, CALIFORNIA 95054 UNITED STATES, IF YOU ARE LOCATED IN NORTH OR LATIN AMERICA; OR (B) PALO ALTO NETWORKS (NETHERLANDS) B.V. AND ITS AFFILIATES, OVAL TOWER, DE ENTRÉE 99-197, 5TH FLOOR, 1101 HE AMSTERDAM, IF YOU ARE LOCATED OUTSIDE NORTH OR LATIN AMERICA (“PALO ALTO NETWORKS”). This EUSA sets forth
ContractEnd User Support Agreement • September 6th, 2012 • California
READ THIS END USER SUPPORT AGREEMENT (“AGREEMENT”) IF YOU HAVE ORIGINALLY PURCHASED, FROM AN AUTHORIZED RESELLER, SUPPORT SERVICES TO BE DELIVERED BY JUNIPER NETWORKS. BY CONTACTING AND USING JUNIPER NETWORKS FOR TECHNICAL SUPPORT AND/OR HARDWARE REPAIR/REPLACEMENT SERVICES OR OTHERWISE EXPRESSING YOUR AGREEMENT TO THE TERMS CONTAINED HEREIN, YOU (AS CUSTOMER OR IF YOU ARE NOT THE CUSTOMER, AS A REPRESENTATIVE/AGENT AUTHORIZED TO BIND THE CUSTOMER) CONSENT TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT OR CANNOT AGREE TO THE TERMS CONTAINED HEREIN, THEN (A) DO NOT CONTACT JUNIPER NETWORKS FOR TECHNICAL SUPPORT OR HARDWARE REPAIR/REPLACEMENT SERVICES, AND (B) YOU MAY CONTACT JUNIPER NETWORKS REGARDING SUPPORT TERMS.
