Enterprise Service Level AgreementEnterprise Service Level Agreement • September 1st, 2016
The Indiana Office of Technology (IOT) has partnered with many of the State of Indiana Agencies to consolidate and centralizing IT functions within five service areas. IOT partner agencies shall be supported with a new service delivery model that provides industry wide best practice service levels within these service areas. This Service Level Agreement (SLA) defines the requirements for IOT to provide levels of service that meet IOT and State Agency expectations.
Enterprise Service Level Agreement for Professional ServicesEnterprise Service Level Agreement • October 18th, 2018
This Agreement represents a Service Level Agreement (“SLA” or “Agreement”) between Bitdefender and Customer for the provisioning of professional services required to plan, design, install, configure or educate Customer on Bitdefender GravityZone product (“Services”).
ENTERPRISE SERVICE LEVEL AGREEMENT (SLA)Enterprise Service Level Agreement • March 6th, 2013
Enterprise SLAEnterprise Service Level Agreement • May 11th, 2023
This Enterprise Service Level Agreement (“Enterprise SLA”) is a legal Addendum to the Master Service Agreement agreement between
Enterprise Service Level AgreementEnterprise Service Level Agreement • February 24th, 2015
The Indiana Office of Technology (IOT) has partnered with many of the State of Indiana Agencies to consolidate and centralizing IT functions within four service areas into IOT Delivery Services. IOT partner agencies shall be supported with a new service delivery model that provides industry wide best practice service levels within these service areas. This Service Level Agreement defines the requirements for IOT to provide levels of service that meet IOT and State Agency expectations.
