ETRACKS SERVICES AGREEMENT CLIENT: Traffix, Inc. One Blue Hill Plaza 5th Floor PO Box 1665 Pearl River, NY 10965 SERVICES DESCRIPTION: Services provided via ASP model. Etracks provides full service until ASP is available. Database Setup: Hygiene,...Etracks Services Agreement • May 15th, 2002 • Learn2 Corp • Services-business services, nec
SERVICES DESCRIPTION: Services provided via ASP model. Etracks provides full service until ASP is available. Database Setup: Hygiene, Merge-purge with detailed scrub report per file load. Update List: Additions, Deletions and Deduping Application of Etracks' Global Suppression File Opt-out & Bounce Collection / Suppression List Selection & Segmentation Customization of From Line, Subject Line and Opt-out Language and body personalization Content Formatting--plain text, HTML and AOL (excluding letter creation) Opt-out language insertion Internal Cell Testing Across Multiple Domains External Cell Testing Email Delivery of up to 40 million per day Online Reporting: Delivered, Undelivered, Opened, and Clicks Applying Undeliverable and Opt-outs in Updating Your Database Forwarding of Undeliverable, Opt-outs, Opens, and Clicks in Text Files to Update Your Database weekly for all activity since prior file pull. Forwarding of all customer complaints and inquiries within 1 business day of recei
