CROWN COMMERCIAL SERVICE and [SUPPLIER NAME] FACILITIES MANAGEMENT SERVICES FRAMEWORK AGREEMENT AGREEMENT REF: RM1056Facilities Management Services Framework Agreement • August 29th, 2014 • England and Wales
Attention is drawn to the various guidance notes to the Authority highlighted in green, and the square brackets and information/text to complete/settle therein highlighted in yellow in this document.
INVITATION TO TENDER FACILITIES MANAGEMENT SERVICES FRAMEWORK AGREEMENT REFERENCE NUMBER RM 1056 ATTACHMENT 1Facilities Management Services Framework Agreement • August 19th, 2014
Crown Commercial Service Facilities Management Services Framework Agreement RM1056 The following CCS templates make up a typical FM ITT pack;Facilities Management Services Framework Agreement • February 9th, 2017
Attachment 1 - Invitation to Tender – This document details the overall procurement process and acts as an introduction to the whole document suite. It provides a background to the services required and should be changed to suit your needs. All attachments and annexes should be listed. Usually, this is the first document read so you should include price and quality weightings, your procurement timetable and the questions and clarification process.
SELECTION QUESTIONNAIRE RESPONSE GUIDANCE, EVALUATION AND MARKING SCHEME FACILITIES MANAGEMENT SERVICES FRAMEWORK AGREEMENT REFERENCE NUMBER RM1056 ATTACHMENT 2Facilities Management Services Framework Agreement • August 29th, 2014
This document provides an overview of the methodology which will be adopted by the Authority to evaluate your response to each question set out within this Attachment 2 - Selection Questionnaire Response Guidance, Evaluation and Marking Scheme. For the avoidance of doubt, references to “you” or “your” in this document shall be references to the Potential Provider.
AWARD QUESTIONNAIRE RESPONSE GUIDANCE, EVALUATION AND MARKING SCHEME FACILITIES MANAGEMENT SERVICES FRAMEWORK AGREEMENT REFERENCE NUMBER RM1056 ATTACHMENT 3Facilities Management Services Framework Agreement • August 21st, 2014
This document provides an overview of the methodology which will be adopted by the Authority to evaluate your response to each question set out within the Award Questionnaire. It also sets out the Marking Scheme which will apply. For the avoidance of doubt, references to “you” in this document shall be references to the Potential Provider.
KPI MatrixFacilities Management Services Framework Agreement • July 27th, 2012
Introduction The management of the Contract is supported by Key Performance Indicators. Performance failure against the KPI's may result in payment deduction.The maximum deduction equates to the percentage of contract value that is put at risk. Deductions for individual KPI failures are set by allocating relative weightings to services and KPI's. This KPI Matrix has a number of functions:- To identify the KPI's set by the Customer- To enable the Customer to allocate weightings to each KPI to reflect their relative importance- To demonstrate to the Customer and Contractor the cost implications of KPI failure- To allow the Customer and Contractor to scenario test possible failure situations- To enable the Contractor to build an appropriate Payment Mechanism into the helpdesk / CAFM system- To enable the Customer to sense-check help-desk reports Cells that require Customer input are shaded in light yellow.
