Help Desk Service Level Agreement (SLA)Help Desk Service Level Agreement (Sla) • December 22nd, 2021
Help Desk Service Level Agreement (SLA) Department of Technology, Massey Library and Technology Center, (804) 523-5555Help Desk Service Level Agreement (Sla) • May 6th, 2021
Help Desk Service Level Agreement (SLA)Help Desk Service Level Agreement (Sla) • December 2nd, 2016
SCOPEHelp Desk Service Level Agreement (Sla) • March 18th, 2016
This document represents a service agreement between the Department of Information Technology (IT) and all County departments and employees who use technology and computing resources managed by IT.
Help Desk Service Level Agreement (SLA)Help Desk Service Level Agreement (Sla) • May 9th, 2021
Help Desk Service Level Agreement (SLA)Help Desk Service Level Agreement (Sla) • September 10th, 2019
Racine County’s Information Technology Department provides the County IT services and resources that encourage collaboration and innovation. We will work to provide IT infrastructure and enterprise technology services that are professional, reliable, and cost-effective. Our goal is to connect the County with technology that supports the County’s mission and provide the tools and resources needed for success.
