12d Synergy Self-Hosted Service Level AgreementHosted Service Level Agreement • December 6th, 2019
Contract Type FiledDecember 6th, 2019This Service Level Agreement (“SLA”) details the service commitment by 12d Synergy Pty Ltd (“12d”) to the Customer which has licensed the use of the product identified as 12d Synergy (the “Software”) and is self-hosted by the Customer either on-premise or in the cloud.
MerlinOne Hosted Service Level AgreementHosted Service Level Agreement • September 5th, 2020
Contract Type FiledSeptember 5th, 2020This Service Level Agreement (the “SLA”) covers the Software, Hardware, System and Services provided by MerlinOne to Customer and its Affiliates under the Hosted Services Agreement.