INDIVIDUAL AGREEMENT FOR THE PROVISION OF HOME CARE AND SUPPORTIndividual Agreement for the Provision of Home Care and Support • September 6th, 2016
Contract Title Individual Agreement for the Provision of Home Care and Support Council Darlington Borough Council Contractor Commencement Date Contract Period (including option to extend) To be called off by Order Yes No Services/Goods/Works Home Care and Support Specification/Description See Specification on Darlington Borough Council website Address for Notice Price Delivery Instructions Retrospective rebate (%) Intellectual Property Rights Council Authorised Officers Name Position Contact Details Jeanette Crompton Mark Humble Clare Laybourn Commissioning Managers Contracts Officer Town Hall Darlington Co. Durham DL1 5QT As above
INDIVIDUAL AGREEMENT FOR THE PROVISION OF HOME CARE AND SUPPORTIndividual Agreement for the Provision of Home Care and Support • September 6th, 2016
Clause Page DEFINITIONS 6 PART A 1. Introduction 9 2. What the Council is trying to achieve 9 3. Aims of the agreement 9 4. Outcomes 10 PART B 1. Service Delivery 11 2. Service Continuity 13 3. Performance Monitoring 14 4. Statement of Purpose / Individual’s Guide 15 5. Referral, Assessment, Commission, Review and Discontinuation of Service 15 6. Support Planning 18 7. Risk Assessment 19 8. Response to Emergency Situations 19 9. Health Care 20 10. Accidents/Incidents/Falls 21 11. Meals 22 12. Notification of Death of an Individual 22 13. Key Holding 22 14. Smoking / No Smoking 23 15. Communication with the Contractor Organisation and with the Council. 23 16. Pets 23 17. Personal property, finance and gifts 23 18. Wills 24 19. Individual’s Financial Rights 24 20. Quality Assurance 24 21. Individual/Carer Involvement 26 22. Heatwave Planning 26 23. Cold Weather Planning 27 24. Moving and Handling 27 25. Communication/ Sensory impairment 28 26. Sexuality and Personal Relationships 28
INDIVIDUAL AGREEMENT FOR THE PROVISION OF HOME CARE AND SUPPORTIndividual Agreement for the Provision of Home Care and Support • May 5th, 2020 • England
INDIVIDUAL AGREEMENT FOR THE PROVISION OF HOME CARE AND SUPPORTIndividual Agreement for the Provision of Home Care and Support • May 5th, 2020
Advocate person/s who represent and support Individuals Annual Review annual review of the SSAQ support plan undertaken by the Care Manager/Care Co- ordinator Assessment the method by which the Individual’s needs are determined by the Council Authority Data a) the data, text, drawings, diagrams, images or sounds (together with any database made up of any of these) which are embodied in any electronic, magnetic, optical or tangible media and which are: (i) supplied to the Contractor by or on behalf of the Council; or(ii) which the Contractor is required to generate, process, store or transmit pursuant to this Contract; or b) any Personal Data for which the Council is the Data Controller British Standard Specification nationally recognised standards of quality for goods and services Care and Support registered domiciliary care as defined by CQC and also the provision of non-personal and housing related support and re-ablement Care Manager/Care Co-ordinator a person, who may or may not
