Internal Service Level AgreementInternal Service Level Agreement • August 24th, 2015
This Service Level Agreement (SLA) establishes support levels for IT services. The services, levels, and scope of this document have been negotiated and agreed to by both IT and the business. Provisions for amending this document are noted in the final section of the SLA.
Internal Service Level AgreementInternal Service Level Agreement • December 26th, 2016
This Service Level Agreement (SLA) establishes support levels for IT services. The services, levels, and scope of this document have been negotiated and agreed to by both IT and the business. Provisions for amending this document are noted in the final section of the SLA.
