EX-10.3 11 b68097s1exv10w3.htm EX-10.3 MANAGED HOSTING MASTER SERVICES AGREEMENT DATED MARCH 30, 2007Managed Hosting Master Services Agreement • May 5th, 2020
Exhibit 10.3 Confidential Materials omitted and filed separately with the Securities and Exchange Commission. Asterisks denote omission. Rackspace Managed Hosting Master Services Agreement This Master Services Agreement is between Rackspace, Ltd., a Texas limited partnership d/b/a Rackspace Managed Hosting (“Rackspace”) and Gomez, Inc., a Delaware Corporation (“Customer”) and is effective on the March 30, 2007 (the “Effective Date”). 1. Defined Terms. Capitalized terms shall have the following meanings or the meanings assigned to them in the other Sections of the Agreement: “Agreement” means the Service Order Form(s), this Master Services Agreement, the Service Level Agreement, any addendum to this Master Services Agreement agreed by the parties, and the AUP, collectively. Any conflict between the documents shall be resolved by reading the documents in the foregoing order of precedence. “AUP” means Rackspace’s Acceptable Use Policy, posted on the Effective Date at http://www.rackspace.
