DE-CIX MASTER SERVICE LEVEL AGREEMENTMaster Service Level Agreement • September 4th, 2023
MASTER SERVICE LEVEL AGREEMENT (MSLA)Master Service Level Agreement • August 22nd, 2018
Version Date Revision/Description Author 1.00 16 February 2010 Creation Zubair Naqvi 1.01 25 May 2010 Proof reading Zubair Naqvi 1.02 03 May 2011 Proof reading Governance 1.03 09 May 2011 Changes as directed by ITGC Director, ITMS 1.04 10 August 2011 Updated KPIs Zubair Naqvi
DE-CIX INTERWIRE MASTER SERVICE LEVEL AGREEMENTMaster Service Level Agreement • January 15th, 2024
ContractMaster Service Level Agreement • September 4th, 2023
DE-CIX MASTER SERVICE LEVEL AGREEMENT ОСНОВНА УГОДА ПРО РІВНІ ПОСЛУГDE-CIX 1. Overview 1. Огляд 1.1 This Master Service Level Agreement (Master SLA) is part of the DE-CIX contractual framework. It defines a framework for all Special Service Level Agreement (Special SLA) documents. 1.1 Основна угода про рівень послуг є частиною договірної бази DE- CIX.Вона визначає основу для всіх Спеціальних угод про рівень послуг. 1.2 This Master SLA is applicable to all DE-CIX Services to the DE-CIX infrastructure by the customer. This Master SLA defines the service levels, the quality of the services, the service credits for non-delivery, unavailability or underperformance and the processes and procedures to be followed, and provides a mutual understanding of the service level expectation. 1.2 Ця Основна угода про рівень послуг застосовується до всіх Послуг DE- CIX і до допуску клієнта до інфраструктури DE-CIX.Ця Основна угода про рівень послуг визначає рівні послуг, якість послуг, кредити по посл
Managed Open Source Applications Master Service Level AgreementMaster Service Level Agreement • December 13th, 2023
MASTER SERVICE LEVEL AGREEMENTMaster Service Level Agreement • August 14th, 2017 • Washington
This Master Service Level Agreement (this “MSA”) governs the use of the Services under the terms of the Master Service Agreement (the “MSA”) between TAT Enterprises, Inc. (“Company) and customer (“You”) This MSLA applies separately to each of Your Accounts. Company may update, amend, modify or supplement this MSLA from time to time. A current copy of the MSLA is located at https://tat-inc.com/legal
Master Service Level AgreementMaster Service Level Agreement • October 19th, 2021
The Supplier shall provide the Services so as to meet or exceed the Service Levels set out in Annex A. The Supplier may review the Service Levels from time to time and the parties will act reasonably in agreeing any changes to the Service Levels. If the Supplier fails to meet or exceed a Service Level, the Customer shall be entitled to a Service Credit as detailed in Annex A. Service Credits will not accrue or be payable to any Customer who has Charges that remain unpaid after the payment period. All Service Levels will be monitored and measured each calendar month unless specifically stated otherwise in Annex A. Service Credits shall, at the Suppliers discretion, be applied as a deduction against the Customer’s next invoice or, the Customer shall be issued with a credit note within 30 days of the end of the month in which the Service Credit was accrued to be used against future invoices. Service Credits shall not be paid to the Customer as cash or currency and the Customer shall not b
TERMS AND CONDITIONS / MASTER SERVICE LEVEL AGREEMENTMaster Service Level Agreement • April 20th, 2023 • Ontario
Master Service Level AgreementMaster Service Level Agreement • February 2nd, 2017
This Basic Service Level Agreement is standard for all Computerline Datacenter services. It defines hourly rates, credit terms, downtimes and includes further conditions. Additional guarantees or conditions can be added to this basic SLA by way of separate contract.
MASTER SERVICE LEVEL AGREEMENTMaster Service Level Agreement • October 26th, 2022
MASTE R SE RVIC E LE VE L AGRE E ME NTMaster Service Level Agreement • June 15th, 2022
MASTER SERVICE LEVEL AGREEMENTMaster Service Level Agreement • September 26th, 2022
Volume III: Master Service Level AgreementMaster Service Level Agreement • December 29th, 2018
Volume III: Master Service Level AgreementMaster Service Level Agreement • December 12th, 2019
This RFP is not an agreement and is not an offer or invitation to any party. The purpose of this RFP is to provide the Bidders or any other person with information to assist the formulation of their financial offers (“Bid”). This RFP includes statements, which reflect various assumptions and assessments arrived at by BSCL in relation to this scope. This Tender document does not purport to contain all the information each Bidder may require. This Tender document may not be appropriate for all persons, and it is not possible for the Chief Executive Officer (CEO), BSCL and their employees or advisors to consider the objectives, technical expertise and particular needs of each Bidder. The assumptions, assessments, statements and information contained in the Bid documents, may not be complete, accurate, adequate or correct. Each Bidder must therefore conduct its own analysis of the information contained in this RFP or seek its own professional advice from appropriate sources.
MASTER SERVICE LEVEL AGREEMENTMaster Service Level Agreement • June 26th, 2019
This Veracity Networks Master Service Level Agreement (hereinafter referred to as the "MSLA" ) applies to the use of any and all communications products or services provided by Veracity Networks, LLC, (herein after referred to as “we,” “us,” “Company,” or “Veracity"), a Delaware limited liability company, with its principle offices at 357 S 670 West, Ste. 300, Lindon Utah 84042 , to the person or entity identified in a valid and binding sales quotation or order (the “Customer”) and are an integral part of the agreement between Veracity and Customer. The Customer and Veracity are sometimes collectively referred to herein as the “Parties,” or individually as a “Party.”
Peritus Learning and Development Limited Master Service Level AgreementMaster Service Level Agreement • April 24th, 2019
This agreement is between Peritus Learning and Development Limited of DOCK, Pioneer Park, 75 Exploration Drive, Leicester, LE4 5NU. Company Registration number: 9069529 (“Peritus”) and [The Customer Name] of [Address]. Company Registration number: .xxx (“Customer”)
ContractMaster Service Level Agreement • August 6th, 2018
DE-CIX MASTER SERVICE LEVEL AGREEMENT ОСНОВНОЕ СОГЛАШЕНИЕ ОБ УРОВНЕ УСЛУГ DE-CIX 1. Overview 1. Обзор 1.1 This Master Service Level Agreement (Master SLA) is part of the DE-CIX contractual framework. It defines a framework for all Special Service Level Agreement (Special SLA) documents. 1.1 Настоящее Основное соглашение об уровне услуг является частью договорной базы DE-CIX. Он определяет основу для всех Специальных соглашений об уровне услуг. 1.2 This Master SLA is applicable to all DE-CIX Services to the DE-CIX infrastructure by the customer. This Master SLA defines the service levels, the quality of the services, the service credits for non-delivery, unavailability or underperformance and the processes and procedures to be followed, and provides a mutual understanding of the service level expectation. 1.2 Настоящее Основное соглашение об уровне услуг применяется ко всем Услугам DE-CIX и к доступу клиента к инфраструктуре DE-CIX. Настоящее Основное соглашение об уровне услуг опреде
MASTER SERVICE LEVEL AGREEMENT (MSLA)Master Service Level Agreement • February 4th, 2021
Document Owner Peter Reichstein Service Level Manager Peter Reichstein Version Date Revision/Description Author 1.00 3 November 2020 Draft version Peter Reichstein 1.01 20 January 2021 Published version Peter Reichstein
Exhibit 2.3 MASTER SERVICE LEVEL AGREEMENT THIS MASTER SERVICE LEVEL AGREEMENT (the "Agreement") is entered into as of August 1, 2001 (the "Effective Date"), and is by and between AGILENT TECHNOLOGIES, INC., a Delaware corporation ("Agilent"), and...Master Service Level Agreement • August 15th, 2001 • Agilent Technologies Inc • Instruments for meas & testing of electricity & elec signals
