NRCC Service Level Agreement E-mailNRCC Service Level Agreement • September 22nd, 2005
The college-supported E-mail system allows customers to send and receive mail with each other and with Internet E-mail users throughout the world. The NRCC Information Technology department’s mission includes providing student and/or faculty and staff E-mail account administration, Help Desk services, hardware and software troubleshooting, network and operations support, and systems design and analysis. This system is based on RFC Internet standards and currently utilizes GroupWise software.
NRCC Service Level Agreement Student Information System (SIS)NRCC Service Level Agreement • September 22nd, 2005
The Student Information System tracks the records for Admissions, Registration, Financial Aid, Accounts Receivable, Scheduling, and Grade Reporting for New River Community College students. The NRCC Information Technology department’s mission includes providing network and operations support, Help Desk support, troubleshooting, vendor management, project management, systems design and analysis, programming and testing for SIS.
NRCC Service Level Agreement PeopleSoft SystemNRCC Service Level Agreement • September 22nd, 2005
To support an integrated, technologically advanced PeopleSoft System that provides and supports improved access, administration, information, and services for students, faculty, staff, educational institutions, business and industry, and other external customers. The NRCC Information Technology department will provide network and operations support, Help Desk support, troubleshooting, vendor management, and modification and maintenance of the PeopleSoft AIS, HR, SIS.
NRCC Service Level Agreement Library Management System (NOTIS)NRCC Service Level Agreement • September 22nd, 2005
The Library Management System provides automated library services to all VCCS colleges. The NRCC Information Technology department’s mission includes providing network and operations support, Help Desk support, troubleshooting, vendor management, project management, systems design and analysis, programming and testing for the Library Management System.
NRCC Service Level Agreement Library Management System (ALEPH)NRCC Service Level Agreement • September 22nd, 2005
The Library Management System provides automated library services to all VCCS colleges. The NRCC Information Technology department’s mission includes providing network and operations support, Help Desk support, troubleshooting, vendor management, project management, systems design and analysis, programming and testing for the Library Management System.
NRCC Service Level AgreementNRCC Service Level Agreement • September 22nd, 2005
The AIS, HR, SIS System tracks the records for Human Resources, Admissions, Registration, Financial Aid, Accounts Receivable, Scheduling, and Grade Reporting for New River Community College students. The NRCC Information Technology department’s mission includes providing network and operations support, Help Desk support, troubleshooting, vendor management, project management, systems design and analysis, programming and testing for SIS.
