ON DEMAND CONTACT CENTRE SERVICE SCHEDULEOn Demand Contact Centre Service Schedule • August 27th, 2020 • Saint John
The services described in this On Demand Contact Centre Service Schedule (the “Service Schedule”) are provided in accordance with and governed by either: i) a Master Service Agreement between the Customer and Bell Aliant Regional Communications, Limited Partnership (“Bell Aliant”), subsequently assigned by Bell Aliant to Bell Canada (the “MSA”); or ii) a Master Communications Agreement between the Customer and Bell Canada (“Bell”) (the “MCA”), whichever is applicable. The MSA and MCA, whichever is applicable, shall herein be referred to as the “Master Agreement”. Bell and the Customer agree that this Service Schedule is attached to and forms part of the Master Agreement and is governed by its terms and conditions, with effect from the date of execution of this Service Schedule by the Customer. Capitalized terms used but not defined in this Service Schedule have the meanings given to them in the Master Agreement. For the purposes of this Service Schedule, references to the “Agreement” s
