PARTNER SERVICE LEVEL AGREEMENTPartner Service Level Agreement • March 12th, 2020
The Partner Service Level Agreement (“SLA”) describes the current practices of Tricentis with regard to its provision of technical support and maintenance services to Partners that have entered into an Agreement for Tricentis Products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the Master License Agreement between the Partner and the Company.
