Service Description and Service Level Agreement Sample Contracts

MANAGED SIEM
Service Description and Service Level Agreement • January 29th, 2022
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Service Description
Service Description and Service Level Agreement • September 19th, 2022
Service Description and Service Level Agreements
Service Description and Service Level Agreement • December 6th, 2013

This Service Description and Service Level Agreement is provided for the customer (“You” or “Customer”) and the Dell entity identified in Customer’s Service Order for the purchase of this Service (defined below). This Service is provided in connection with Customer’s separate signed master services agreement or security services schedule that explicitly authorizes the sale of managed security services. In the absence of either a master services agreement or security services schedule, this service is provided in connection with the Dell SecureWorks Master Services Agreement, available at http://Dell.com/SecurityTerms and incorporated by reference in its entirety herein.

Service Description and Service Level Agreements
Service Description and Service Level Agreement • December 6th, 2013

This Service Description and Service Level Agreement is provided for the customer (“you” or “Customer”) and the Dell entity identified in Customer’s Service Order for the purchase of this Service (defined below). This Service is provided in connection with Customer’s separate signed master services agreement or security services schedule that explicitly authorizes the sale of managed security services. In the absence of either a master services agreement or security services schedule, this service is provided in connection with the Dell SecureWorks Master Services Agreement, available at http://Dell.com/SecurityTerms and incorporated by reference in its entirety herein.

MDR for Azure Sentinel
Service Description and Service Level Agreement • April 24th, 2023
BlueVoyant
Service Description and Service Level Agreement • October 18th, 2023

This Service Description and Service Level Agreement (“Service Description”) describes the Service (as defined below) being provided to you (“Client”, or “you”) by BlueVoyant executed by Client for the purchase of this Service.

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