Service Level Agreement and Support Sample Contracts

SERVICE LEVEL AGREEMENT AND SUPPORT POLICY
Service Level Agreement and Support • November 4th, 2020

This document sets forth Context-Based 4 casting (CB4) Ltd.'s (including its affiliates, "CB4") service level and support policy ("Policy") with respect to the Services. The term Services means the Services set forth in the applicable sevice agreement entered into between you and CB4 ("Quote"). This Policy is subject to the Terms of Use pertaining to the Services ("TOU") and the terms of the Quote. Any defined term not otherwise defined herein shall have the meaning ascribed to it in the TOU.

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SERVICE LEVEL AGREEMENT AND SUPPORT POLICY
Service Level Agreement and Support • August 12th, 2019

This document sets forth Context-Based 4 casting (CB4) Ltd.'s (including its affiliates, "CB4") service level and support policy ("Policy") with respect to the Services. The term Services means the Services set forth in the applicable sevice agreement (as defined in the TOU) entered into between you and CB4 pursuant to a written price quotation or quote (“Quote”). This Policy is subject to the Terms of Use pertaining to the Services ("TOU") and the terms of the Quote. Any defined term not otherwise defined herein shall have the meaning ascribed to it in the TOU.

SERVICE LEVEL AGREEMENT AND SUPPORT POLICY
Service Level Agreement and Support • September 13th, 2018

This document sets forth Context-Based 4 casting (CB4) Ltd.'s (including its affiliates, "CB4") service level and support policy ("Policy") with respect to the Services. The term Services means the Services set forth in the applicable sevice agreement entered into between you and CB4 ("Quote"). This Policy is subject to the Terms of Use pertaining to the Services ("TOU") and the terms of the Quote. Any defined term not otherwise defined herein shall have the meaning ascribed to it in the TOU.

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