Service Levels Agreement Sample Contracts

FibreNet
Service Levels Agreement • October 9th, 2023

Definitions in or incorporated in the Service Schedule that this Annexure B forms part of, apply to this Annexure B. In this Annexure B, the following definitions also apply unless the context requires otherwise:

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SERVICE LEVELS AGREEMENT
Service Levels Agreement • May 10th, 2022

This Exhibit describes the service levels that have been established for the Services and the applicable remedy for failing to meet certain service levels.

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