Shared Services Service Level Agreement Sample Contracts

FY18-19 Shared Services Service Level Agreement as Amended

Shared Services Service Level Agreement • January 2nd, 2019

• Contract Type
  Shared Services Service Level Agreement
• Filed
  January 2nd, 2019

This Service Level Agreement (SLA) covers the Commissioner of Natural Resources “Commissioner” delegation of obligations for services provided by the Operation Services Division (OSD). It covers the service delivery for fiscal years 2018-19 and is consistent with Operational Order No. 122 – Shared Services Governance Framework (“Operational Order 122”).