Standard Retail Energy Supply Agreement Terms and Conditions Effective 1 February 2015Standard Retail Energy Supply Agreement • February 9th, 2015
This contract is about the sale of energy to you as a small customer at your premises. It is a standard retail contract that starts without you having to sign a document agreeing to these terms and conditions. In addition to this contract, the energy laws and other consumer laws also contain rules about the sale of energy and we will comply with these rules in our dealings with you. For example, the National Energy Retail Law and the National Energy Retail Rules (‘the Rules) set out specific rights and obligations about energy marketing, payment methods and arrangements for customers experiencing payment difficulties.
