Support and Availability Service Level Agreement Sample Contracts

Support and Availability Service Level Agreement
Support and Availability Service Level Agreement • March 26th, 2018

This Support Service Level Agreement (“Support SLA”) and Availability Service Level Agreement (“Availability SLA”) (collectively, this “SLA”) applies to Neutrix Cloud Services only. This SLA sets forth the terms and conditions of support and availability of the Services along with remedies for Infinidat’s failure to meet its SLA commitments. The remedies set forth are your sole and exclusive remedy for Infinidat’s failure to meet its commitments under this SLA.

Sample 1
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