Support and Maintenance Sample Contracts

SERVICE LEVEL AGREEMENT
Support and Maintenance • March 10th, 2021
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SUPPORT AND MAINTENANCE (SMA) TERMS & CONDITIONS
Support and Maintenance • April 27th, 2023

These Support and Maintenance Terms and Conditions (“ SMA Terms”) are entered into by and between HYBRID Software (“HYBRID”) and the Customer (“Customer”) and are agreed upon in the Order Confirmation. These SMA Terms apply to the Support and Maintenance Services offered by HYBRID and should be read in conjunction with and are subject to HYBRID’s Terms of Sale and the applicable Software License Agreement(s).

SUPPORT AND MAINTENANCE (SMA) TERMS & CONDITIONS
Support and Maintenance • May 23rd, 2023

These Support and Maintenance Terms and Conditions (“ SMA Terms”) are entered into by and between HYBRID Software (“HYBRID”) and the Customer (“Customer”) and are agreed upon in the Order Confirmation. These SMA Terms apply to the Support and Maintenance Services offered by HYBRID and should be read in conjunction with and are subject to HYBRID’s Terms of Sale and the applicable Software License Agreement(s).

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