We use cookies on our site to analyze traffic, enhance your experience, and provide you with tailored content.

For more information visit our privacy policy.

Support and Maintenance Agreement Sample Contracts

Terms for Support and Maintenance
Support and Maintenance Agreement • October 13th, 2023

Standard Contracts

MAILPAK ARCHIVING TOOL SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • November 14th, 2011
SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • April 30th, 2019 • California
Nexus France – Terms and Conditions for Support and Maintenance
Support and Maintenance Agreement • September 21st, 2022
Contract
Support and Maintenance Agreement • May 16th, 2022

The following document (the “Agreement”) describes the terms and conditions under which You will receive support and maintenance services from Magnet Forensics Inc. (“Magnet Forensics”) in relation to software purchased by You (“You” or “Customer”) from Magnet Forensics. In addition to these terms and conditions the provision of support and maintenance services by Magnet Forensics shall also be subject to the then current EULA corresponding to the software purchased by You.

PerfectForms™ – Support and Maintenance Agreement
Support and Maintenance Agreement • April 6th, 2022

This Software Support and Maintenance Agreement is between PerfectForms, whose principal place of business is at 6965 El Camino Real, Suite 105-617, Carlsbad, CA 92009 and the LICENSEE, and is in consideration of the payment by the LICENSEE of the applicable fees. PerfectForms agrees to provide to the LICENSEE services per the terms and conditions set out in clauses 1 to 11 attached and the schedules referred to therein.

Contract
Support and Maintenance Agreement • January 14th, 2020

These Terms and Conditions shall govern the provision of support and maintenance services (the “Support and Maintenance Service “) of the Visure Requirements ALM Platform, SOFTWARE PRODUCTS by VISURE to the COMPANY. These Terms and Conditions and the applicable ordering document shall together constitute “the Agreement”.

TOPBRAID SERVER PRODUCTS – SUPPORT AND MAINTENANCE (TSM)
Support and Maintenance Agreement • April 12th, 2011

This TopBraid Support and Maintenance (TSM) Agreement sets forth TopQuadrant’s maintenance and support terms and conditions for Customer for the Server Products1, and is hereby incorporated into the Agreement. Defined terms used herein and not otherwise defined shall have the meanings ascribed to them in the Agreement.

RCDevs OpenOTP Enterprise Software Support and Maintenance Agreement
Support and Maintenance Agreement • October 25th, 2020 • Luxembourg

This RCDevs OpenOTP Enterprise Software Support and Maintenance Agreement (this "Agreement") is executed by and between RCDevs SA having his principal place of business at 1 Avenue du Blues, L-4368, Belvaux, Luxembourg (“RCDevs”) and the Licensee, here below collectively and individually referred to as the “Parties” or “Party”.

Support and Maintenance Terms
Support and Maintenance Agreement • September 7th, 2021

These Support and Maintenance Terms are subject to and considered a part of the Agreement between ScienceLogic, Inc. and the Customer (“Customer” or “you”) identified in the Sales Order to which these Support and Maintenance Terms are attached. These Support and Maintenance Terms are an integral part of the Agreement, which consists of the ScienceLogic Standard Terms and Conditions (the “Standard Terms”), the Sales Order, and all Attachments thereto. These Support and Maintenance Terms describe ScienceLogic's duties, obligations and responsibilities and certain of your responsibilities related to the Support and Maintenance Services (“Support and Maintenance”) for the System acquired by you under the Sales Order. All capitalized terms used and not defined herein shall have the same meanings given them in the Standard Terms and/or in the Sales Order.

Support and Maintenance Agreement
Support and Maintenance Agreement • August 3rd, 2023 • Florida

With the purchase of any brand new CAE Healthcare Product, customers are provided, free of charge, a one-year limited warranty, which provides the Customer with CAE Healthcare’s support and maintenance coverage on the product. The level of warranty coverage provided free of charge depends on the product purchased.

GIGAMON SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • December 7th, 2022

This Gigamon Support and Maintenance Agreement (“Support Agreement”) is between Gigamon Inc. (“Gigamon”) and the company or other legal entity (“Customer”) that is purchasing support and maintenance services from Gigamon (“Support Services”), directly or through an authorized channel partner, for the Products and for the subscription term listed on the applicable purchase order.

Termination
Support and Maintenance Agreement • September 30th, 2020

This Support and Maintenance Agreement (“Agreement”) is valid for an indefinite term. Each party is entitled to terminate the Agreement upon six (6) months written notice of termination. However, the Agreement may not be terminated earlier than six (6) months after the Effective Date of the Agreement, whereupon the Agreement shall terminate six (6) months thereafter.

SUPPORT AND MAINTENANCE (SMA) TERMS & CONDITIONS
Support and Maintenance Agreement • May 23rd, 2023

These Support and Maintenance Terms and Conditions (“ SMA Terms”) are entered into by and between HYBRID Software (“HYBRID”) and the Customer (“Customer”) and are agreed upon in the Order Confirmation. These SMA Terms apply to the Support and Maintenance Services offered by HYBRID and should be read in conjunction with and are subject to HYBRID’s Terms of Sale and the applicable Software License Agreement(s).

Versasec Support and Maintenance Agreement
Support and Maintenance Agreement • December 10th, 2021

<TBC: Date> (“Effective Date”) by and between <TBC: Regional Versasec Legal Entity>, with offices located at <TBC: Versasec Address>, (hereinafter referred to as “Versasec” and/or “Licensor”) AND <TBC: Customer Legal Entity> with offices located at <TBC: Customer Address>, hereinafter referred to as the “LICENSEE”.

InVision Technologies, Inc.
Support and Maintenance Agreement • March 28th, 2003 • Invision Technologies Inc • X-ray apparatus & tubes & related irradiation apparatus • New York
Support and Maintenance Agreement
Support and Maintenance Agreement • July 29th, 2016

This Support and Maintenance Agreement (“Agreement”) sets forth the agreement, terms and conditions applicable between Fidelis Cybersecurity, Inc. (“Fidelis”) and the Customer (“Customer” or “User”) entity purchasing any Fidelis services of the type described herein. By issuing a purchase order for a technical support/maintenance service offered by Fidelis, the Customer entity placing such a purchase order (“User”) agrees to be bound by the terms of this Agreement. The terms of this Agreement are conditioned upon Customer’s strict adherence to the Fidelis End User License Agreement (EULA). In the event of any conflict between this Agreement and the EULA, the EULA shall control.

Support and maintenance agreement
Support and Maintenance Agreement • February 1st, 2013

Support is the provision of assistance with the operation of the software, in order to enable the software to be used more efficiently. Support is divided into the following levels.

Schedule 3
Support and Maintenance Agreement • January 10th, 2020

CommsFM has agreed to provide and the Customer has agreed to engage us to provide Support and Maintenance services as described in the Agreement and on this Schedule, subject to the terms and conditions of the Agreement and this Schedule.

ENVIRO TECHNOLOGY SERVICES LTD SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • March 1st, 2017
Contract
Support and Maintenance Agreement • March 26th, 2020

The following document (the “Agreement”) describes the terms and conditions under which you will receive support and maintenance services from Magnet Forensics Inc. (“Magnet Forensics”) in relation to software purchased by you from Magnet Forensics. In addition to these terms and conditions the provision of support and maintenance services by Magnet Forensics shall also be subject to the then current EULA corresponding to the software purchased by you.

ENDOWORKS® SUPPORT AND MAINTENANCE AGREEMENT OLYMPUS AMERICA INC. MEDICAL SYSTEMS GROUP
Support and Maintenance Agreement • April 6th, 2007 • Pennsylvania

This EndoWorks Support and Maintenance Agreement, including the terms and conditions and the schedules attached hereto (collectively, this “Agreement”), is entered into by and between Olympus America Inc.- Medical Systems Group (“Olympus”) and the customer named on the bottom of this page (the “Customer”) with respect to the support and maintenance of EndoWorks software listed on Schedule B attached hereto. This Agreement shall only be deemed effective as of the effective date given by Olympus on the bottom of this page (the “Effective Date”).

Niche Records Management System - Support and Maintenance Agreement for Edmonton Police Service
Support and Maintenance Agreement • October 9th, 2018

That a sole source agreement between the City of Edmonton and Niche Technology at a value of $3,750,000 over ten years, as set out in the October 17, 2018, Edmonton Police Commission report CR_6464, be approved, and that the agreement be in form and content acceptable to the City Manager.

Versasec Support and Maintenance Agreement
Support and Maintenance Agreement • June 22nd, 2022

<TBC: Date> (“Effective Date”) by and between <TBC: Regional Versasec Legal Entity>, with offices located at <TBC: Versasec Address>, (hereinafter referred to as “Versasec” and/or “Licensor”) AND <TBC: Customer Legal Entity> with offices located at <TBC: Customer Address>, hereinafter referred to as the “LICENSEE”.

SUPPORT AND MAINTENANCE AGREEMENT - 1 MONTH EXTENSION
Support and Maintenance Agreement • May 22nd, 2012 • California

WHEREAS; CUSTOMER desires to purchase such services from SELLER and to engage SELLER to provide such services under the following conditions:

SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • April 30th, 2020

The Supplier wishes to provide, and the Client wishes to engage the Supplier to provide, certain support and maintenance services relating to certain software on the terms set out in this Agreement.

WITNESSETH:
Support and Maintenance Agreement • November 17th, 2006 • On2 Technologies, Inc. • Services-prepackaged software • New York
SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • November 7th, 2020 • California

Throughout the Support and Maintenance Agreement, except as otherwise expressly provided, the following words and expressions shall have the following meaning

SCHEDULE B SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • May 27th, 2015
Support and Maintenance Terms and Conditions
Support and Maintenance Agreement • December 17th, 2020

This Terms and Conditions, the invoice and the end user license agreement (“EULA”) for the Microix Workflow Modules Software, constitute the entire agreement between Microix and you regarding the purchase of Support and Maintenance Services. “Software” refers to the Microix Workflow Modules for which you have purchased Support and Maintenance Services.

SUPPORT AND MAINTENANCE AGREEMENT FOR ITEXT AND ITEXTSHARP SOFTWARE VERSION [5.X]
Support and Maintenance Agreement • February 17th, 2016

maintenance services for the Software (“Support and Maintenance Services”). YOU ACCEPT AND ARE LEGALLY BOUND BY THIS SMA BY ENTERING INTO A CAPACITY RENTAL LICENSE WITH ISC, SIGNING THIS SMA, SUBMITTING A PURCHASE ORDER, MAKING ANY PAYMENT FOR OR BY ACCEPTING ANY SUPPORT AND MAINTENANCE SERVICES.

Version 2.0, 29 Jan 2004 Page 1 of 2
Support and Maintenance Agreement • January 29th, 2004 • Berlin
REFERENCE NUMBER RM 3716
Support and Maintenance Agreement • January 19th, 2015