Support and Subscription Services Agreement Sample Contracts

VMware, Inc. Support and Subscription Services “SnS” Terms and Conditions (For On-Premise Software Products)‌
Support and Subscription Services Agreement • June 16th, 2017 • California

VMware, Inc., a Delaware corporation, or VMware International Limited, a company organized under the laws of Ireland, as applicable (“VMware”), shall provide Technical Support and Subscription Services (as defined herein) (collectively, the “Services”) to the Customer, per the terms of this Agreement (the “Agreement”) and as set forth at the VMware Support Services Website, at http://www.vmware.com/support/services/. The applicable VMware entity, Effective Date, Software, and Services level will be set forth on the applicable enterprise license agreement, SnS order form, Customer’s purchase order, or, if Customer has purchased support on a per-incident basis (“Per Incident”), in the registration form completed by Customer upon such purchase (collectively the “Order”).

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TERMS AND CONDITIONS FOR SUPPORT AND SUBSCRIPTION SUPPORT SERVICES
Support and Subscription Services Agreement • March 4th, 2013 • England and Wales

This is a legal agreement between Customer and Isis Forensics Limited or (“Isis”). Customer’s location of receipt of the THS and/or Subscription Services purchased (together or individually (as applicable) the “Support Services”). Isis will provide Support Services subject to and in accordance with these terms and conditions (“Conditions”) and the Support Services description as set forth on www.isis- forensics.com/support for the particular Support Services level purchased.

VMware, Inc. Support and Subscription Services “SnS” Terms and Conditions
Support and Subscription Services Agreement • April 18th, 2016

VMware, Inc., a Delaware corporation, or VMware International Limited, a company organized under the laws of Ireland, as applicable (“VMware”), shall provide Technical Support and Subscription Services (as defined herein) (collectively, the “Services”), per the terms of this Agreement and as set forth at http://www.vmware.com/support/services/ to Customer, for the specific Services level purchased. The applicable VMware entity, Effective Date, Software, and Services level will be set forth on the SnS order form, Customer’s purchase Order, or, if Customer has purchased support on a per incident basis (“Per Incident”), in the registration form completed by Customer upon such purchase (collectively the “Order”).

Heimdall Data, Inc.
Support and Subscription Services Agreement • September 4th, 2021

Heimdall Data, Inc., a Delaware corporation, (“Heimdall Data”), shall provide Technical Support and Subscription Services (as defined herein) (collectively, the “Services”) to the Customer, per the terms of this Agreement (the “Agreement”).

MS Technology, Inc. Support and Subscription Services “SnS” Terms and Conditions
Support and Subscription Services Agreement • December 23rd, 2013

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PURCHASING AND/OR USING MST PRODUCTS OR SERVICES. BY AQUIRING OR USING MST SERVICES, CUSTOMER SIGNIFIES ITS ASSENT TO AND ACCEPTANCE OF THESE TERMS & CONDITIONS AND ACKNOWLEDGES IT HAS READ AND UNDERSTANDS THESE TERMS & CONDITIONS. AN INDIVIDUAL ACTING ON BEHALF OF A CUSTOMER REPRESENTS THAT HE OR SHE HAS THE AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF THAT CUSTOMER. IF CUSTOMER DOES NOT ACCEPT THESE TERMS AND CONDITIONS, THEN IT MUST UNINSTALL ANY MST SOFTWARE AND NOT USE MST SOFTWARE OR SERVICES FOR ANY PURPOSE.

For On-Premise Software Products)
Support and Subscription Services Agreement • December 9th, 2021 • California

Digital Fuel SV, LLC, a Delaware limited liability company (“Digital Fuel”), shall provide to the Customer the Technical Support Services and Subscription Services (as defined herein) (collectively, the “Services”), in accordance with this Agreement (the “Agreement”) and under the further terms described in the Digital Fuel Service Level Agreement (“SLA”) as revised from time to time and published at http://digitalfuel.com/license-agreement/. The Effective Date and identity of the Customer, including contact details and any other Customer information required by Digital Fuel, will be set forth on the applicable SnS order form or Customer’s purchase order delivered by Customer to Digital Fuel irrevocably confirming such purchase (collectively, the “Order”).

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