Support Level Agreement (Sla) Sample Contracts

REQUEST FOR PROPOSAL: SEMS Consolidated Services RFP #48134 Proposal Due: 3:00 PM CST on August 30, 2024
Support Level Agreement (Sla) • May 31st, 2024 • Mississippi

Sealed proposals, subject to the attached conditions, will be received by the Mississippi Secretary of State (MSOS) until 3:00 PM CST on August 30, 2024, a multi-year support level agreement (SLA) to continue support, enhancements, and service for the existing Statewide Election Management Systems (SEMS) application software, third-party software, hardware, database, hosting, and user Help Desk.

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Support Level Agreement (SLA)
Support Level Agreement (Sla) • November 28th, 2018

• Monday – Friday 8:30 AM – 5:00 PM except when the Service provider’s facilities are closed due to holidays, administrative closings, or inclement weather. Please see Cimplx Holiday Calendar located on our website at http://cimplxhr.com/termsandconditions/.

BODY INTERACT™ Support Level Agreement (SLA)
Support Level Agreement (Sla) • September 17th, 2020
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