Support Schedule Sample Contracts

Data Protection Solution Products Support Schedule
Support Schedule • July 15th, 2022

The Agreement for any Support provided with respect to Covered Offerings (defined below) is made up of these Support terms (the “Support Schedule”), the Entrust General Terms and Conditions that are available at https://www.entrust.com/general-terms.pdf (“General Terms”), and an Order for such Support. Capitalized terms not defined herein have the meanings given to them in the General Terms or the applicable Covered Offering Schedule.

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Support Schedule
Support Schedule • March 9th, 2022

The Agreement for any Support provided with respect to Covered Offerings (defined below) is made up of these Support terms (the “Support Schedule”), the Entrust General Terms and Conditions (“General Terms”) that are available at https://www.entrust.com/general-terms.pdf, and an Order for such Support. Capitalized terms not defined herein have the meanings given to them in the General Terms or the applicable Covered Offering Schedule.

Hosted Services Support Schedule
Support Schedule • November 5th, 2021

The Agreement for any Support provided with respect to Entrust’s Certificate Services, Signing Automation Service, PKI as a Service, Identity as a Service, and/or Remote Signing Service (each, a “Hosted Service” and collectively the “Hosted Services”) is made up of these Support terms (the “Support Schedule”), the Entrust General Terms and Conditions (“General Terms”) that are available at https://www.entrust.com/-

Certificate Solutions and Identity & Access Management Support Schedule
Support Schedule • June 1st, 2023

The Agreement for any Support provided with respect to Covered Offerings (defined below) is made up of these Support terms (the “Support Schedule”), the Entrust General Terms and Conditions (“General Terms”) that are available at https://www.entrust.com/general-terms.pdf, and an Order for such Support. Capitalized terms not defined herein have the meanings given to them in the General Terms or the applicable Covered Offering Schedule.

Managed PKI Services Support Schedule
Support Schedule • March 7th, 2022

The Agreement for any Support provided with respect to Covered Offerings (defined below) is made up of these Support terms (the “Support Schedule”), the Entrust General Terms and Conditions (“General Terms”) that are available at https://www.entrust.com/general-terms.pdf, and an Order for such Support. Capitalized terms not defined herein have the meanings given to them in the General Terms or the applicable Covered Offering Schedule.

DPS and HSM Support Schedule
Support Schedule • October 20th, 2023

The Agreement for any Support provided with respect to Covered Offerings (defined below) is made up of these Support terms (the “Support Schedule”), the Entrust General Terms and Conditions (“General Terms”) that are available at https://www.entrust.com/general-terms.pdf, and an Order for such Support. Capitalized terms not defined herein have the meanings given to them in the General Terms or the applicable Covered Offering Schedule.

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