TCP SERVICE LEVEL AGREEMENT (SLA)TCP Service Level Agreement • December 12th, 2023
This Service Level Agreement is an addendum to the Master Licensing Agreement, hereafter referred to as the “Licensing Agreement”, made and entered into by and between TimeClock Plus, LLC (“TCP”) and Client. TCP reserves the right to continuously improve the Support and Maintenance and to adapt such services to changes in technology and to TCP’s business environment. All Support and Maintenance will be provided in accordance with applicable data protection laws and the Privacy Policy which can be found at www.tcpsoftware.com/legal.
