September 7, 2021 Revision 1Technical Support and Spares Supply Agreement • September 7th, 2021
A TSSSA is a Technical Support and Spares Supply Agreement which is put in place as a contractual relationship between the equipment owner/operator and an OEM or third-party provider. Highly effective TSSSA’s are customized to the owner/operator’s expectations and designed to leverage a partnership between the providers strengths and the owner/operator’s legacy operations and risk tolerance. Risk tolerance should be defined by financial, labor, facilities, and operations constraints. TSSSA’s are intended to reduce variability of equipment long term life cycle costs as well as mitigate obsolescence risk with rapidly changing technology all while driving reliability, availability and performance over the intended operational life of the service. For a smooth implementation of a TSSSA, all roles and responsibilities should be clearly defined and tested to eliminate any confusion during the life of the contract.
