TERMS AND CONDITIONS - MANAGED SERVICES AGREEMENTSTerms and Conditions - Managed Services Agreements • July 18th, 2011
MANUFACTURER’S PARTS WARRANTY - This is a ”pass-through” of the parts warranty provided by the manufacturer. This covers the cost of repair or replacement of a part, which fails due to defective materials or workmanship or normal wear-and-tear during the manufacturer’s warranty period, which is specified on the Proposal. Or Contract. A “failure” is, for the purposes hereof, defined as failure of a mechanical or electronic part of a covered component, or faulty workmanship on a covered component. Failed parts may be repaired or replaced at the option of the manufacturer or USA. No USA labor is included even to test, troubleshoot, remove, install or reprogram the defective or replacement component. The cost of this LIMITED Parts warranty coverage is included in the part-price and/or on the applicable Proposal or Contract. Upon expiration this coverage automatically converts to and thereafter renews annually as a USA Managed Services Agreement - Parts at additional cost unless cancelled b
