Vision Critical Service Level Agreement Sample Contracts

VISION CRITICAL SERVICE LEVEL AGREEMENT
Vision Critical Service Level Agreement • August 22nd, 2019

This document sets out the Service Level Agreement (the “SLA”) for Vision Critical’s online subscription services delivered as a subscription to an operating instance of Vision Critical’s online Web‐based platform; provided, however, that this SLA expressly excludes any third‐ party applications or services that you (the “Subscriber”) may use whether, or not resold by Vision Critical (the “Services”).

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