Common Contracts

1 similar Service Level Agreement contracts

Service Level Agreement Service Level Agreement
Service Level Agreement • March 7th, 2024

This Service Level AgreemenT (hereinafTer referred To as "SLA") governs The handling of incidenTs in connec- Tion wiTh The use of The services by The CusTomer. The aim is To esTablish or mainTain The agreed funcTionaliTy of The Services in accordance wiTh The MasTer Service AgreemenT To which This SLA is aTTached.