Complaint resolution definition
Examples of Complaint resolution in a sentence
The analysis must include an examination of frequency by type of Complaint and the satisfaction or dissatisfaction of Enrollees with Complaint resolution.
Complaint resolution may involve contacting the instructor and other attendees.
Further information regarding complaint resolution can be found in the: DWP providers Complaint resolution core briefing pack.
Platform Agent shall maintain Complaint resolution policies and procedures, and shall further include information summarizing the Complaints and responses thereto for the given time period in each FCRA report by the 10th day of each month, along with sufficient information for Bank to analyze Program activity relating to the Loans.
If either an Invoicing Query or a General Query is not resolved within the timeframes required by sub-clause 5.3.2 above, or is not resolved to the Customer's satisfaction, the Customer may request that the Query be dealt with in accordance with the Complaint resolution process described in sub-clause 5.4 below.
Complaint resolution will be handled by person(s) not involved in the original provision of the Services that are the subject matter of the complaint.
The Joint Venture will continue to have the right to resell Joint Venture customer inventory acquired through Complaint resolution.
The Parties further recognize that if Franchisee fails to achieve the performance standards, comply with Complaint resolution criteria, or fails to submit required documents in a timely manner, District and its residents will suffer damages and that it is and will be impractical and extremely difficult to ascertain and determine the exact amount of damages that District will suffer.
The Parties agree and acknowledge that a Disputed Payment shall be a Complaint and the Supplier shall resolve the Disputed Payment in accordance with the Complaint resolution process in Clauses 5.8 to 5.15.
If the Customer Survey identifies Queries or Complaints, then the Supplier shall immediately resolve such Queries or Complaints to the Customer’s satisfaction in accordance with the applicable Query and Complaint resolution procedure set out in this Clause 5.