Complaints Resolution and Referral Service definition

Complaints Resolution and Referral Service. (‘CRRS’) means the ‘National Disability Complaints Resolution and Referral Service’ which investigates complaints about Australian Government funded disability employment services and advocacy services.
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Complaints Resolution and Referral Service or ‘CRRS’ means a service by that name available to Participants and potential Participants, available directly or through the National Customer Service Line.
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Examples of Complaints Resolution and Referral Service in a sentence

  • If you think that a Provider is not complying with the National Standards for Disability Services, you can also call the Complaints Resolution and Referral Service on 0000 000 000 (free call from land lines), or on the TTY number: 0000 000 000 (free call from land lines).

  • For example, the spatial response of surface temperature to solar forcing resembles that due to anthropogenic greenhouse gas forcing (Weatherall and Manabe, 1975; Nesme-Ribes et al., 1993; Cubasch et al., 1997; Rind et al., 2004; Zorita et al., 2005).

  • Any person who is not satisfied with their service provider's internal complaints and disputes mechanisms can contact the Complaints Resolution and Referral Service.

  • For disability advocacy agencies and employment services, the external complaints body is the National Disability Complaints Resolution and Referral Service (CRRS).

  • The Hotline provides support to callers on how a complaint about abuse and neglect might be raised and resolved at the local level.The Complaints Resolution and Referral Service and the National Disability Abuse and Neglect Hotline will operate through NDIS transition.The Commonwealth Ombudsman can investigate complaints about the actions and decisions of Australian Government agency actions and decisions to see if they are wrong, unjust, unlawful, discriminatory or unfair.

  • If you feel you can’t talk to us about your concerns, or you are still not happy, you can access the Complaints Resolution and Referral Service by calling the National Customer Service Line on 0000 000 000 (free call from land lines).

  • If a satisfactory resolution is not reached through the agency’s internal complaints system, or if the complainant prefers to raise the matter with an independent agency, the complaint can be referred to the Complaints Resolution and Referral Service (CRRS) which is an independent service, funded by the Australian Government that for complaints about services funded under the DSA, including disability advocacy agencies.

  • PWD is contracted by the Commonwealth Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) to operate the National Disability Abuse and Neglect Hotline (the Hotline), and the Complaints Resolution and Referral Service (CRRS).

  • Following a decision about a complaint, the client has the right to appeal the decision to an external independent body (e.g., Complaints Resolution and Referral Service).

  • Find more information about the Hotline at www.disabilityhotline.net.au/general/contact-us/The Complaints Resolution and Referral Service and the National Disability Abuse and Neglect Hotline will operate during the NDIS transition period.The Commonwealth Ombudsman can investigate complaints about the actions and decisions of Commonwealth government agency actions and decisions to see if they are wrong, unjust, unlawful, discriminatory or unfair.

Related to Complaints Resolution and Referral Service

  • Service Complaints For service problems you should contact your local utility by calling: Vectren Energy Delivery at 800.227.1376. IF YOU SMELL GAS PLEASE MOVE TO A SAFE AREA AND CALL 911 OR YOUR LOCAL UTILITY. Authorization/Representation/Letter of Agency:By entering into this Agreement, you authorize XOOM to act on your behalf under your local utility’s tariffs in accordance with the rules and regulations of the PUCO. You acknowledge that you are the local utility account holder, or a person legally authorized to execute this Agreement on behalf of the account holder for natural gas services and that you are at least eighteen (18) years of age. You agree to authorize XOOM to obtain your credit information and you agree to authorize your local utility to release all information relating to your historical and current natural gas usage, billing and payment history to XOOM or its authorized representatives. You further acknowledge that XOOM has full authority to make all rates and tariff selections necessary to meet its obligations under this Agreement. You may rescind this authorization at any time by contacting XOOM. Neither your social security number, customer account number nor any other customer financial information will be released by XOOM, except where such release is required by court order or by Commission Order or Rule, without your affirmative written consent. Execution of this Agreement shall constitute authorization for the release of this information to XOOM.

  • Radiation safety officer means an individual who has the knowledge and responsibility to apply appropriate radiation protection regulations and has been assigned such responsibility by the licensee or registrant.

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;

  • Clinical nurse specialist means a registered nurse with relevant post-basic qualifications and 12 months’ experience working in the clinical area of his/her specified post-basic qualification, or a minimum of four years’ post-basic registration experience, including three years’ experience in the relevant specialist field and who satisfies the local criteria.

  • Contractor Selection of Leave Trees means crop and leave trees are unmarked and will be selected by the Contractor.

  • NZOC Nomination and Selection Regulation means the regulation of NZOC relation to the nomination and selection Process for all Olympic and Commonwealth games, including the Games.

  • U.S. Special Resolution Regimes has the meaning specified in Section 11.21.

  • Ordering and Billing Forum (OBF means the forum comprised of local telephone companies and inter-exchange carriers (IXCs), whose responsibility is to create and document Telecommunication industry guidelines and standards.

  • Ordering and Billing Forum or "OBF" means the telecommunications industry forum, under the auspices of the Carrier Liaison Committee of the Alliance for Telecommunications Industry Solutions, concerned with inter-company ordering and Billing. "Originating Line Information Parameter" or "OLIP" is a CCS SS7 signaling parameter that identifies the line class of service, i.e., originating screening and routing translation. "P.01 Transmission Grade of Service" means a circuit switched trunk facility Provisioning standard with the statistical probability of no more than one (1) call in one hundred (100) blocked on initial attempt during the average busy hour.

  • U.S. Special Resolution Regime means each of (i) the Federal Deposit Insurance Act and the regulations promulgated thereunder and (ii) Title II of the Xxxx-Xxxxx Xxxx Street Reform and Consumer Protection Act and the regulations promulgated thereunder.

  • Public safety answering point (PSAP) means a 24-hour, state, local, or contracted communications facility, which has been designated by the local service board to receive 911 service calls and dispatch emergency response services in accordance with the E911 service plan.

  • Clinical staff means persons who work in a hospital whose duties include the personal care or medical treatment of patients. “Clinical staff” includes, but is not limited to, credentialed physicians, physicians’ assistants, nurses, nursing aides, medical technicians, therapists, and other individuals involved in the personal care or medical treatment of patients.

  • Initial Resolution Period As defined in Section 2.03(b).

  • Abuse Investigation and Protective Services means reporting and investigation activities as required by OAR 407-045-0300 and any subsequent services or supports necessary to prevent further abuse as required by OAR 407-045-0310.

  • Participating Certified Clinical Nurse Specialist means a Certified Clinical Nurse Specialist who has a written agreement with the Claim Administrator or another Blue Cross and/or Blue Shield Plan to provide services to you at the time services are rendered.

  • Civil Service Commission means the commission required under Section 5 of Article XI of the Michigan Constitution of 1963.

  • Credentialing means the process of collecting, assessing, and validating qualifications and other relevant information pertaining to a health care provider to determine eligibility and to deliver Covered Services.

  • Peer-reviewed medical literature means a scientific study published only after having been critically

  • civil service means the civil service of the State;

  • Radiologist assistant means an individual who has met the requirements of the Board for licensure

  • Non-Participating Certified Clinical Nurse Specialist means a Certified Clinical Nurse Specialist who does not have a written agreement with the Claim Administrator or another Blue Cross and/or Blue Shield Plan to provide services to you at the time services are rendered.

  • Dispute Resolution Process means the process described in clause 9

  • Competent and reliable scientific evidence means tests, analyses, research, studies, or other evidence based on the expertise of professionals in the relevant area, that has been conducted and evaluated in an objective manner by persons qualified to do so, using procedures generally accepted in the profession to yield accurate and reliable results.

  • Dispute Resolution Procedures means the procedures outlined in Annexure A of the MSA Determination.

  • Pretrial Services Officer (i.e., USPSO) means the individual appointed by a United States District Court to provide pretrial release investigations, recommendations and supervision services for that court. “Pretrial Services Officer” refers to the individual responsible for the direct supervision of a client receiving drug/alcohol testing and/or treatment and/or mental health treatment services.

  • Staff Vetting Procedure means the Authority’s procedures for the vetting of personnel and as advised to the Contractor by the Authority.