MONTHLY KILOMETREAGE STATEMENT CUM BILL means the format specified by the Company.
Alternate Billing Service (ABS) means a service that allows End Users to bill calls to accounts that may not be associated with the originating line. There are three types of ABS calls: calling card, collect and third number billed calls.
Bona Fide Request (BFR) means the process described in Attachment 08 – Bona Fide Request (BFR).
Root Cause Analysis Report means a report addressing a problem or non-conformance, in order to get to the ‘root cause’ of the problem, which thereby assists in correcting or eliminating the cause, and prevent the problem from recurring.
Rectification Notice means a notice in writing that identifies a defect in a work and requires rectification of the defect within a specified period of time.