CPR Administrator definition
Examples of CPR Administrator in a sentence
The CPR Administrator will transition the CPR into the CREL state, per instruction by the CPR Chairman.
The CPR Administrator shall initiate and maintain a summary of all valid CPRs. The Customer Problem Report Summary shall contain the following: • Date Open; • CPR Number; • Customer; • Brief Description of Problem; • CPR Status; • CAR Number.
The CPR Administrator shall be responsible for maintaining the Customer Problem Summary.
The CPR Chairman shall present the data to the CPR Administrator at the conclusion to the meeting.
The CPR Chairman is responsible for communicating assignments to the CPR Administrator.
CPR Administrator is a Quality Department representative responsible for handling administrative communications with the customer.
The CPR Administrator will enter the Team Lead and Implementer (if required) into the CAR database in the “Assign To” and “Implementer” fields.
Customer calls that are unable to be resolved by the customer support center are converted from the Call Center Report, to a CPR by the CPR Administrator as an unofficial CPR.
Assignments shall be recorded on the report and given to the CPR Administrator after the meeting.
When the customer or member of Technical Support discovers a new problem he reports the problem to MARCONI Access System by sending it to the CPR Chairman, CPR Interface or CPR Administrator as a separate communication or through the Call Center.