Customer Operations Guide definition

Customer Operations Guide or "COG" means the document developed by Orange and Customer that details the support parameters and procedures for, as well as the listing of all Equipment that receive, the Business Together – Avaya Services.
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Customer Operations Guide or "COG" means a general guide to the Service that describes the Service delivery practices. The Parties will update the COG from time to time on an as-needed basis. The Customer COG will not be considered a part of the Agreement.
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Customer Operations Guide or "COG" means the document developed by Orange and Customer that details the support parameters and procedures for, as well as the listing of all Equipment that receive, the Enterprise Telephony Services.
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Examples of Customer Operations Guide in a sentence

  • All information necessary for Customer to contact the GCSC is available in the Customer Operations Guide.

  • The Customer receives all information necessary for contacting the Customer support center, the GCSC, recorded in the Customer Operations Guide, given to the Customer when the Service is activated.


More Definitions of Customer Operations Guide

Customer Operations Guide or "COG" means the documentation that details Customer's specific TEM requirements and specifications as well as the operational processes for the TEM Service.
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Customer Operations Guide or "COG" means the customer operations guide required for the Service and described in the separate Service Description for Service Management.
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Related to Customer Operations Guide

  • Supplier Operations means all assets, processes and systems (including information systems), data (including Customer data), personnel, and sites, used or processed by Supplier from time to time in the performance of this Agreement.

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by Customer or through the use of third-party services.

  • Project Operations Manual or “POM” means the Project Operations Manual referred to in Section I.B of Schedule 2 to this Agreement, as the said manual may be amended from time to time, with the prior written approval of the Bank, and such term includes any schedules to the POM.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer Portal means a web portal maintained by Liferay or a Liferay Affiliate that provides for various resources accessible to Liferay Subscription customers as further described in Section 2.1 below.