Customer Support definition

Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

Customer Support means assistance that we (or your Reseller) may provide or make available to you as more particularly set out in the Documentation.

Customer Support means Software assistance that Customer receives by phone, email, chat, access to on-line information, or by similar means because Customer purchased a Service Plan.

Examples of Customer Support in a sentence

• Customer Support The Vendor shall provide timely and accurate customer support for orders to TIPS Members as agreed by the Parties.

• JOB FAMILY: CUSTOMER SUPPORT‌ Job Title: Customer Support Analyst Job#: 2210 General Characteristics Responsible for Tier 1 and 2 software and hardware support.

• JOB FAMILY: CUSTOMER SUPPORT‌ Job Title: Customer Support Technician Job#: 2220 General Characteristics Responsible for Tier I software and hardware support.

• JOB FAMILY: CUSTOMER SUPPORT‌ Job Title: Manager, Customer Support Job#: 2200 General Characteristics Defines service levels, service agreements and manages the help desk operation.

• Company shall reasonably determine the priority level of Errors, pursuant to the following protocols and take the following actions during the Customer Support Hours.

More Definitions of Customer Support

Customer Support means assistance Sage or your Reseller (as the case may be) provides or makes available to you on-line or by phone, email, chat or other means in accordance with the relevant Documentation provided by the Sage entity from which you purchased your Subscription.

Customer Support shall have the meaning set forth in Section III.4.

Customer Support means, subject to Section 8, Software assistance you receive by phone, email, chat, access to on-line information, or by similar means because you purchased support, or which you have acquired with the purchase of a Subscription License that includes support.

Customer Support means our customer support team which you can contact for free from your phone service

Customer Support means our customer support team which can be contacted via the methods set out on our website.

Customer Support the Helpdesk (as set out in the Schedule) providing reasonable e-mail and telephone support;

Customer Support means the group providing support services described herein