Customer Support definition

Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.
Customer Support means assistance that we (or your Reseller) may provide or make available to you as more particularly set out in the Documentation.
Customer Support means Software assistance that Customer receives by phone, email, chat, access to on-line information, or by similar means because Customer purchased a Service Plan.

Examples of Customer Support in a sentence

  • If Customer is not satisfied with bookinglab classification of the Priority Level, then Customer should discuss the matter with bookinglab Head of Customer Support.

  • Telephone support is provided by Supplier’s Customer Support Team.

  • Details regarding Customer Support can be found in Appendix 1, as well as on GitLab’s Website, as may be non-materially updated from time to time in accordance with GSA Schedule Contract Clause 552.212-4(w)(1)(vi).


More Definitions of Customer Support

Customer Support the Helpdesk (as set out in the Schedule) providing reasonable e-mail and telephone support;
Customer Support shall have the meaning set forth in Section III.4.
Customer Support means assistance Sage or your Reseller (as the case may be) provides or makes available to you on-line or by phone, email, chat or other means in accordance with the relevant Documentation provided by the Sage entity from which you purchased your Subscription.
Customer Support means, subject to Section 8, Software assistance you receive by phone, email, chat, access to on-line information, or by similar means because you purchased support, or which you have acquired with the purchase of a Subscription License that includes support.
Customer Support means our customer support team which you can contact for free from your phone service
Customer Support means Cayman National’s Customer Support (for Online Banking and for other Cayman National services) offered by phone, internet, email, in person, or other means.
Customer Support means our customer support team which can be contacted via the methods set out on our website.