Designated Team definition

Designated Team means staff in the claims and customer service area, trained on the unique provisions of the County Plans and whose primary and priority job function is the servicing of the County claims and Participants in order to meet the performance requirements of this Contract. The Designated Team will be maintained so that 75% of the staff has 2 or more years of relevant experience. Contractor agrees to staff the Designated Team at a level sufficient to routinely have:
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Designated Team means staff in the claims and customer service area, trained on the unique provisions of the County Plans and whose primary and priority job function is the servicing of the County claims and Participants in order to meet the performance requirements of this Contract. The Designated Team will be maintained so that 75% of the staff has 2 or more years of relevant experience. Contractor agrees to staff the Designated Team at a level sufficient to routinely have: 95% of Plan claims processed through a combination of auto-adjudication and/or the Designated Team; and, 85% off customer service calls handled through the Designated Team. Contractor will notify the County project manager of any Designated Team long term staffing level changes within 14 calendar days of the change(s). Contractor shall provide a dedicated toll free number routed to the County’s Designated customer service team. Contractor shall maintain Customer Service hours for Medical plan from at least 7 a.m. to 7:00 p.m. (Pacific Time) and Dental Plan from at least 5:00 a.m. to 8:00 p.m. (Pacific Time) Monday through Friday, except for the following holidays; New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Day, and the day before or the day after Christmas as designated each year by Contractor. For purposes of this Contract, dedication is defined as a unit specifically trained on the unique provisions of the County Plans. County Claims shall be routed to and processed exclusively by this unit.
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Examples of Designated Team in a sentence

  • The Designated Team will be supplemented as needed to meet the performance requirements of the Contract.

  • The staffing shall include a Designated Team to be dedicated to the County account.

  • The Designated Team will be maintained so that 75% of the staff has 2 or more years of relevant experience.

  • The staffing shall include a Designated Team for the County account.

  • The Designated Team will be maintained so that 75% of the staff has 2 or more years of relevant experience and have been specifically trained on the unique provisions of the County Plan.

  • The Designated Team will be supplemented as needed to meet the performance requirements of this Contract.

  • A maximum of one Designated Team Leader shall be required and paid for each shift.

  • GRADE 4: ROLE DEFINITION ELECTRICAL / MECHANICAL LEADER Indicative Jobs • Designated Team Leader • Highly skilled/ experienced Trades person.

  • Daily Helpdesk Manager/ Customer Designated Team Email/Excel Helpdesk Performance Summary Report SLA metric agreed Vs Actual Weekly Business owners/SDM/Helpdesk Manger Email/PPT Helpdesk Management Survey Report Survey feedback, Management Sat Score, Action update Weekly Business owners/SDM/Helpdesk Manger Email Excel Helpdesk Monthly Report SLA metric, Changes, Value Add, Complaint Mgmt.

  • The Designated Team will be maintained so that 75% of the staff have 2 or more years of relevant experience and have been specifically trained on the unique provisions of the County Plan.

Related to Designated Team

  • Team Members means the members of the Team, jointly and severally;

  • Management Team means ▇▇▇▇▇▇ ▇. ▇’▇▇▇▇▇▇▇, ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇, ▇▇. and ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇.

  • Team Member means a member of the European Border and Coast Guard standing corps deployed through a border management team to participate in an operational activity;

  • Project Steering Committee means the committee referred to in Section I.A.1 of Schedule 2 to this Agreement.

  • Senior Management Team means (a) each Authorized Officer, the chief executive officer, secretary and (b) any chief executive officer, president, vice president, chief financial officer, treasurer or secretary of any Subsidiary Guarantor.