Email Support means email query and initial response.
Email Support means ability to make requests for technical support assistance by email at any time (with reasonable efforts by Xxxxxxx to respond within one business day) concerning the installation and use of the then-current release of a Product and the Previous Sequential Release.
Email Support means email support that is offered free of charge to Customer during Leica Geosystems’ office hours in order to provide assistance in solving Instrument or Software problems.
More Definitions of Email Support
Email Support. The Member may email xxxxxxx@xxxxx.xxx for support. Emails received outside of office hours will be collected, and will normally be processed on the next business day. Members should provide the following information in their emails: • Organization name and contact person; • Problem description; • Severity, characterizing the impact of the issue on critical iRODS-‐related services; • Other pertinent information (error messages, log messages, etc.). Support issues found to require modifications to the iRODS source code will be assigned an issue number, which the Member can use to follow progress on the issue through the Consortium’s code repository website (e.g., Github). Other issues will be addressed through emails between Consortium and Member personnel.
Email Support configuration change request, and other non-incident or time sensitive support activities can be submitted via the FirstLight Repair Center Email Address.
Email Support means a form of customer support provided by Perforce. At the time of writing, the corresponding email address is Xxxxxxx-Xxxxx@xxxxxxxx.xxx. Should the email address be changed, the new email address will be referred to on Perforce's web site.
Email Support means Software Support Services for which Service Calls will be placed at any time electronically at the Helpdesk and for which the response time is 24 hours;
Email Support means technical email assistance provided by Awake Security Technical Support Engineer to Customer’s technical support contact. The contact address for Email Support is: support@awakesecurity.com.
Email Support means technical support provided via email, which may be accessed through the support portion of the Customer Portal.