High Service Error definition
Examples of High Service Error in a sentence
Critical Service Error • Issue affecting entire system or single critical production function; • System down or operating in materially degraded state; • Data integrity at risk; or • Declared a Critical Support Request by the University and confirmed by Supplier; High Service Error • Primary component failure that materially impairs its performance; or • Data entry or access is materially impaired on a limited basis.
High Service Error 20 minutes 2 hours 80% of the Fees for the month in which the initial Service Level Failure begins and 85% of such monthly Fees for each additional hour or portion thereof that the corresponding Service Error is not responded to within the required response time.
High Service Error • Primary component failure that materially impairs its performance; or • Data entry or access is materially impaired on a limited basis.
High Service Error Issues or questions which pose significant operational challenges to Customer.
High Service Error One (1) hour Four (4) hours Three percent (3%) of the Fees for the month in which the initial Service Level Failure begins and three percent (3%) of such monthly Fees for each additional hour or portion thereof that the corresponding Service Error is not responded to within the required response time.
High Service Error Primary component failure that materially impairs its performance; or Data entry or access is materially impaired on a limited basis.
Critical Service Error Issue affecting entire system or single critical production function; System down or operating in materially degraded state; Data integrity at risk; or Declared a Critical Support Request by the University and confirmed by Supplier; High Service Error Primary component failure that materially impairs its performance; or Data entry or access is materially impaired on a limited basis.
High Service Error · Primary component failure that materially impairs its performance; or · Data entry or access is materially impaired on a limited basis.
Critical Service Error • Issue affecting entire system or single critical production function; • System down or operating in materially degraded state; • Data integrity at risk; or • Declared a Critical Support Request by the Organization and confirmed by Supplier; High Service Error • Primary component failure that materially impairs its performance; or • Data entry or access is materially impaired on a limited basis.