MDR Services definition
Examples of MDR Services in a sentence
The term of the MDR Services will automatically renew annually for subsequent one (1) year terms on the Service Commencement Date, unless either party provides written notice of termination at least sixty (60) days prior to the expiration of the Term or the then current renewal period.
The MDR Services ordered on each Service Order shall be described in the relevant Services Description and will commence the Services Commencement Date.
Customer will be notified (in writing or email) that MDR Services have transitioned from deployment phase to full production monitoring.
Critical Start shall provide to Customer an invoice for the renewal term a minimum of sixty (60) days prior to the term renewal date, detailing any mutually agreed to adjustments to the fees for MDR Services.
Customers using endpoint detection and response and/or endpoint protection solutions are advised that the MDR Services have the ability to isolate machines on Customer’s network and can use that functionality to protect Customer’s network.
Critical Start may also provide Customers with access to early stage MDR Services (“Beta Releases”) for evaluation.
If Customer is entering into this Agreement for the purposes of evaluating the MDR Services, Critical Start agrees to provide Customer, at no charge, access to and use of the MDR Services, subject to the MDR Terms below for a period of thirty (30) days (“Evaluation Term”).
Critical Start may terminate Customer’s use of the MDR Services under this Section 3 at any time for any reason or no reason in Critical Start’s sole discretion, without liability.
If MDR Services are purchased directly from Critical Start, Critical Start shall invoice Customer for the MDR Services on or after the Service Commencement Date.
The service level commitments and remedies provided by Critical Start for the MDR Services and any associated Customer actions are described below.