NPS Measure definition

NPS Measure means each of the factors set out in the Passenger Survey Methodology and grouped as “Stations”, “Trains” and “Customer Services”;
View Source
NPS Measure means each of the factors set out in the Passenger Survey Methodology and grouped as “Stations”, “Train Facilities” and “Customer Services”; "Off-Peak" means, in relation to any Passenger Service, the period of time outside of the Peak; "Off-Peak Passenger means Passenger Services other than Peak Services" Passenger Services; "Old Values" means, in relation to any Change, the following, as produced in accordance with Schedule 9.1 (Financial and Other Consequences of Change) following the Run of the Change Model in respect of the immediately preceding Change, or, in relation to the first Change only, the following as at the date hereof: the values of FXD, VCRPI, VCAWE, PRPI and RRPI to be specified for each Franchisee Year in the Appendix (Figures for
View Source
NPS Measure. Passengers' Council" "Passenger Survey Methodology"
View Source

Related to NPS Measure

  • COVID-19 Measures means any quarantine, “shelter in place,” “stay at home,” workforce reduction, social distancing, shut down, closure, sequester or any other Law, directive, guidelines or recommendations by any Governmental Authority (including the Centers for Disease Control and the World Health Organization) in each case in connection with, related to or in response to COVID-19, including the Coronavirus Aid, Relief, and Economic Security Act (CARES) or any changes thereto.

  • Service Measure means the characteristics or features of a Service Standard as set out in Schedule 1;

  • Preventive measures means any reasonable measures taken by any person after an incident has occurred to prevent or minimize pollution damage.

  • Supportive measures means individualized services that are offered to the complainant or the respondent designed to restore or preserve equal access to the District’s education program or activity without unreasonably burdening the other party. The supportive measures must be non-disciplinary and non-punitive in nature; offered before or after the filing of a formal complaint or where no formal complaint has been filed; and offered to either party as appropriate, as reasonably available, and without fee or charge. Examples of supportive measures include, but are not limited to: measures designed to protect the safety of all parties or the District’s educational environment, or deter sexual harassment; counseling; extensions of deadlines or other course-related adjustments; modifications of work or class schedules; campus escort services; mutual restrictions on contact between the parties; changes in work or class locations; leaves of absence; and increased security and monitoring of certain areas of the campus.

  • Corrective Measure means a measure as defined in Article 3, point 16, of Regulation (EU) 2019/1020;