Priority Levels definition

Priority Levels means the priority levels in part 8 of appendix 2;

Priority Levels means the different levels of service provided by the Vendor as stated within the Service Level Agreement incorporated into this Agreement, for which the Vendor is required to respond and/or resolve an incident reported within their solution by Xxxxxxxx or the Vendor.

Priority Levels means the priority levels specified in Schedule 1. Professional Services Agreement means an agreement in writing between the Company and the Customer for the provision to the Customer of professional services. Purchase Order means an order form or purchase order (howsoever expressed) submitted by the Customer to the Company.

Examples of Priority Levels in a sentence

• Priority Levels will be determined by bookinglab in its sole discretion and will be based upon the information provided at the time the Ticket is raised.

• For all support issues relating to Customer, Qubit will respond in accordance with Table 1: P1 1 hour 4 hours P2 1 hour 8 hours P3 4 hours 72 hours P4 1 business day Next or a later major release **The Priority Levels are defined in Section II(2) below.

• TNP will provide telephone and email access to the Help Desk during the Support Hours, E-Mail: xxxxxxx@xxxxxxxxxxxx.xxx Telephone: +0 000 000 0000 If the Customer has purchased Support outside of Support Hours, such Support shall be for Priority Levels 1 and 2 only as defined in section 4.9 of this Schedule 1.

• SERVICE LEVEL AGREEMENT Case Priority Levels and Target Response Times.

• The measuring ends once the service request has been responded to, which can include email notification of the submitting Circuit User.3.6 Priority Levels will be defined by Unify when the Circuit User places the service request.

• All Priority P1 calls will be referred immediately to the eRx Support Centre (see Section 6- "Priority Levels and Resolution Targets" for details).

• For the 2018 DR-Infrastructure Program, there are two rounds of NOIs that align with HCD’s unmet needs Priority Levels.

• Maintenance will not affect the guarantees in articles 4 (Priority Levels and Error Handling) and 5 (Availability).

• Attached to this Settlement Agreement are the Proposed Amended Rule 18 of General Order 95 (Exhibits 1 and 2), the Proposed Appendix I – Examples of Rule 18 Priority Levels and Safety Hazards (Exhibit 3), and the Proposed Appendix J – Exceptions from the Maximum Time Period for Corrective Actions for Level 3 Conditions in Rule 18 (Exhibit 4).

• The Bidder is expected to provide Service Level Agreements for Support and Maintenance for a period of 3 years stipulating and inclusive of the following: • Premium support must include the following: - Service Levels: Service Priority Levels and associated Turnaround times as follows:Priority/ SeverityResponse Turn Around TimeResolution Turn Around Time 1.

More Definitions of Priority Levels

Priority Levels a category used to identify the relative importance of an incident, problem or change. Priority is based on impact and urgency, and is used to identify required times for actions to be taken;

Priority Levels means the amount of disruption an issue is causing as set out in section 2;

Priority Levels. (NOC Services) are to be categorized as:

Priority Levels are to be categorized as:

Priority Levels. Telephone: 97235376989 Fax: 97235376986

Priority Levels means the priority levels specified in Schedule 1.