Service Management means the aspect of the Common Services described as such in Annex 1 of Schedule 2 (Services Descriptions) which the Service Provider shall ensure are delivered in line with ITIL and industry best practice.
Service Management means IT Service Management is a strategic approach for designing, delivering, managing, and improving the way information technology (IT) is used within an organization;
Examples of Service Management in a sentence
Outage Notification Tool Service Management Tool - Must include Change, Configuration, Incident, Problem and Release Management functions KPI/SLR Monitoring & Reporting Service Desk Analyst The Service Desk Analyst receives and responds to requests for assistance over the phone in a tier 1 capacity.
Works closely with other IT department personnel to Account Management, Account Support Outage Notification Tool Service Management Tool - Must include Change, Configuration, Incident, Problem and Release Management functions KPI/SLR Monitoring & Reporting SPOC 800 dial number for support provide assistance on tasks that are outside the scope of their knowledge or expertise.
More Definitions of Service Management
Service Management means the management of the operation of the implemented System as defined in Exhibit B. "Service Request Form" or "SRF" means the form that details Customer's specific Service requirements.
Service Management means recruiting, employing, pro- viding workforce development to, scheduling, supervising and evaluating direct care workers; ensuring the competency of direct care workers; providing quality assurance for the program; and maintaining community relations.
Service Management. Administering the provision of a few basic services. In addition to service authorization, this may include abbreviated planning, coordination and evaluation without formal case management (e.g., the isolated need for a ride or a meal).
Service Management. A clinical service performed by the STAR Health contractor (Superior/Integrated Mental Health Services) to facilitate development of a health care service plan and coordination of clinical services among a member’s primary care physician and specialty providers to ensure members with special health care needs have access to, and appropriately utilize, medically necessary covered services.
Service Management means the Softcat team who manages the delivery of the service, or the activity to manage the service and a point of escalation;
Service Management means the delivery and support of IT services that are appropriate to the business requirements of the AUTHORITY. For the purposes of this Agreement, Service Management relates to the delivery and support of the Services by the CONTRACTOR as described in Schedule 2 (Services);
Service Management means the management of the Services as described in Specific Conditions F2 – Service Management;