Service Management definition

Service Management means the service management activities described in this Service Description.
Service Management means the aspect of the Common Services described as such in Annex 1 of Schedule 2 (Services Descriptions) which the Service Provider shall ensure are delivered in line with ITIL and industry best practice.
Service Management means IT Service Management is a strategic approach for designing, delivering, managing, and improving the way information technology (IT) is used within an organization;

Examples of Service Management in a sentence

  • If (i) the Hosting or Professional Services are not accessible as specified in Section 2.1; or (ii) Customer is otherwise in need of Technical Support or Service Management (each, an “Issue”), Fencecore will use reasonable efforts to correct the Issue with a level of effort commensurate with the severity of the Issue.

  • Supplier Members of Service Management Board REDACTED TEXT under FOIA Section 40, Personal Information.

  • Start Date for Service Management Board meetings 1st April 2024 Frequency of Service Management Board meetings Monthly Location of Service Management Board meetings As necessary Buyer members of Programme Board (include details of chairperson) REDACTED TEXT under FOIA Section 40, Personal Information.

  • Service Management ITIL Function owner / Team Manager Management of ITIL function in Service Organisation.

  • A fault report is unjustified if there is no fault or if the fault is caused outside the Service Management Boundary of BT, which the Customer could have known.


More Definitions of Service Management

Service Management means the management of the operation of the implemented System as defined in Exhibit B. "Service Request Form" or "SRF" means the form that details Customer's specific Service requirements.
Service Management means recruiting, employing, pro- viding workforce development to, scheduling, supervising and evaluating direct care workers; ensuring the competency of direct care workers; providing quality assurance for the program; and maintaining community relations.
Service Management. Administering the provision of a few basic services. In addition to service authorization, this may include abbreviated planning, coordination and evaluation without formal case management (e.g., the isolated need for a ride or a meal).
Service Management. A clinical service performed by the STAR Health contractor (Superior/Integrated Mental Health Services) to facilitate development of a health care service plan and coordination of clinical services among a member’s primary care physician and specialty providers to ensure members with special health care needs have access to, and appropriately utilize, medically necessary covered services.
Service Management means the Softcat team who manages the delivery of the service, or the activity to manage the service and a point of escalation;
Service Management means the delivery and support of IT services that are appropriate to the business requirements of the AUTHORITY. For the purposes of this Agreement, Service Management relates to the delivery and support of the Services by the CONTRACTOR as described in Schedule 2 (Services);
Service Management means the management of the Services as described in Specific Conditions F2 – Service Management;