Service Management System definition

Service Management System. (SMS) means an off-line system used to access, create, modify, or update information in a Database.
Service Management System. (SMS) means an off-line system used to access, create, modify or update information in a database.
Service Management System or “SMS”, as used in the Attachment, is a database or computer system not part of the public switched network that, (1) interconnects to a Service Control Point (SCP), and sends to that SCP the information and call processing instructions needed for a network switch to process and complete a telephone call; and (2) provides telecommunications carriers with the capability of entering and storing data regarding the processing and completing of a telephone call.

Examples of Service Management System in a sentence

  • With this service, Ameritech will perform the Responsible Organization service, which involves interacting with the national Service Management System (SMS/800), on behalf of the Customer.


More Definitions of Service Management System

Service Management System means the system Vocus uses to manage Incidents, Requests and Customer communications.
Service Management System means the system 2degrees uses to manage Incidents, Requests and Customer communications.
Service Management System means a dedicated portal created for the purpose of checking the status of the application seeking time-bound delivery of services, tracking and monitoring of the status of such applications.
Service Management System means the technology platform that Mach utilises to process Customer requests and facilitate Incidents, each in the form of a Ticket. Sites means, as the context requires, the physical Customer offices, 3rd party Data Centres, online 3rd party Cloud Services and any other location relevant to the nature of ICT services in scope. Subscription Services mean those services commonly associated with Mach Data Centre based, or installed Onsite, online solutions (whether delivered from one or a combination of multiple Mach Data Centre &/or Client facilities) and may be categorised such as:
Service Management System. SMS") 7.1. SMS For LIDB 7.1.1 General Description and Specifications of the Unbundled Element. PACIFIC will provide access to the Service Management System for LIDB, referred to as the LIDB Administrative System (LIDB/AS) if CLEC requests such access. Access to LIDB/AS will allow CLEC to create, modify, update or delete the end user line information in PACIFIC's LIDB database for CLEC Customers when PACIFIC is the carrier of record in the LERG. For an CLEC end user, line information includes telephone number and preassigned calling card PIN and billed number screening data (collect and third number billing indicators). PACIFIC's LIDB updates are processed continuously through service order input to LIDB/AS, which then updates LIDB. 7.1.2. Form of Access 7.1.2.1. PACIFIC will provide access to LIDB/AS in a manner equivalent to how access is provided to PACIFIC itself. CLEC shall have the ability to create, modify, update, or delete information in LIDB through service order processing, generated through PACIFIC's Local Interconnection Service Center (LISC) or electronic service order entry. 7.1.2.2. In the event CLEC requires an emergency update to its end user line information in the LIDB database, CLEC will be directed to PACIFIC's Data Base Administration Center (DBAC) to process this request. The DBAC organization provides administrative support into LIDB/AS for PACIFIC's business office organizations. This is the same process used today by PACIFIC service representatives to initiate emergency updates to LIDB.
Service Management System. (SMS) means an off-line system used to access, create, modify, or update information in LIDB. For the purposes of this Appendix, the SMS for LIDB is OSMOP.
Service Management System. (“SMS”) 10.1. SMS For AIN